On-Site Training

On-Site Training at PetScreening is built for the people who do the work every day — leasing agents, property managers, maintenance supervisors, and resident services coordinators who interact directly with residents, process pet applications, manage accommodation requests, and enforce pet policies at the property level. This learning path will give you the practical knowledge and hands-on skills you need to use PetScreening confidently and effectively in your daily work, from the moment a prospective resident asks about your pet policy to the day a pet profile is approved and a resident moves in with their animal.

On-site property professionals are the face of every pet policy. When a prospective resident asks whether their dog is welcome, it is you who answers. When a resident submits an accommodation request for an emotional support animal, it is you who processes it. When a pet owner fails to keep their profile up to date, it is you who follows up. The quality and consistency of your work in these moments determines whether your property's pet program is a competitive advantage or a source of liability — and this learning path is designed to make sure it is always the former.